At Appleton Pharmaceuticals Limited, your privacy is of the utmost importance. This policy outlines how we collect, use, and protect your personal information when you use our website and services.
Information We Collect
We collect personal information directly from you—such as your name, contact details, payment information, and preferences—as well as automatically through your interactions with our site. This includes:
Transactional Data: Purchase history, product details, and dates.
Log & Device Data: Browser type, IP address, device model, operating system, and unique identifiers.
Location Data: Approximate location derived from your IP address or device settings.
Tracking Technologies: We use cookies, pixels, and web beacons to enhance your shopping experience and personalize content.
How We Use Your Information
We process your data to:
Fulfill orders and provide customer support.
Communicate updates, promotions, and rewards (unless you opt out).
Analyze site usage and trends to improve our website design and product offerings.
Ensure the security and integrity of our services.
Information Sharing
We do not sell your personal information. We may share it with:
Subsidiary Companies: For internal operational use.
Service Providers: Trusted third parties that assist with website hosting, data analytics, and payment processing (e.g., Shopify).
Legal Compliance: When required by law or to protect our legal rights.
Your Choices & Security
Security: We utilize industry-standard physical and electronic safeguards to protect your data.
Access & Corrections: You can update your personal information by logging into your account or contacting us directly.
Communication Preferences: You may opt out of promotional communications at any time by contacting our customer service. Note that transactional emails (order confirmations/shipment updates) will continue regardless of these settings.
Cookies & Tracking
Our site uses various cookies (e.g., _session_id, cart, _secure_session_id) to manage your session and shopping cart. While you can block cookies in your browser settings, doing so may limit your ability to access your account or complete purchases.
Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children and will delete such data immediately if discovered.
Contact Information
If you have questions, concerns, or wish to exercise your rights, please contact us:
Appleton Pharmaceuticals Limited reserves the right to update this policy. Changes will be posted on our website, and continued use of our services constitutes acceptance of these updates.