Return Policy Summary
At Appleton Pharmaceuticals Limited, we are dedicated to providing high-quality, innovative skincare solutions. We strive for your complete satisfaction and offer the following return process:
Key Return Guidelines
Timeframe: You must initiate and postmark your return within 24 hours of receiving your products.
Condition: Items must be unopened, undamaged, and in their original packaging.
Documentation: A copy of your original Appleton Pharmaceuticals Limited receipt must be included.
Shipping: Customers are responsible for all return shipping costs. Please pack items securely to prevent damage.
Refunds
Upon receipt and inspection, approved returns will be credited to your original payment method.
Please allow up to two weeks for processing.
Note: Original shipping fees are non-refundable, and we cannot accept returns on unsealed products (as testers are available for trial).
Important Disclaimers
Skin Irritation: We do not offer refunds or exchanges for products causing skin irritation (e.g., reactions to ingredients like Retinol). We encourage customers to review the full ingredient lists on our product pages or contact us for personalized recommendations before purchasing.
Policy Updates: Appleton Pharmaceuticals Limited reserves the right to modify this policy at any time without prior notice.
We appreciate your trust in Appleton Pharmaceuticals Limited and are here to help ensure you find the right products for your skin needs.